I am having a problem recently with the fax program in Windows Vista
Ultimate. I have been using the program for some time without problem, this
has just cropped up.
I have the program set to manually receive faxes, and when I answer the
phone and hear a fax tone I click on receive fax now, and when I hear the
program make it’s squeal I can hang up and the program will receive the fax.
Lately, the squeal comes but it never receives the fax.
Error message: "The incoming call cannot be answered as a fax."
I don’t think the problem is on the sending fax machine.
Any thoughts?
I checked Microsoft knowledge base and found an article talking about the
class of the modem, but since this has already been set up for some time
successfully I am skeptical about that, and reluctant to edit the registry
without knowing for sure.
Thanks
Ultimate. I have been using the program for some time without problem, this
has just cropped up.
I have the program set to manually receive faxes, and when I answer the
phone and hear a fax tone I click on receive fax now, and when I hear the
program make it’s squeal I can hang up and the program will receive the fax.
Lately, the squeal comes but it never receives the fax.
Error message: "The incoming call cannot be answered as a fax."
I don’t think the problem is on the sending fax machine.
Any thoughts?
I checked Microsoft knowledge base and found an article talking about the
class of the modem, but since this has already been set up for some time
successfully I am skeptical about that, and reluctant to edit the registry
without knowing for sure.
Thanks
—
Amanda B
