"Zee" <> wrote in message
news:7C8AC975-9910-4D83-9091-…
>i am looking for a solution to manage/view/take control of users PC’s if
> needed. obviously the first thing that come to mind is MS Remote Desktop
> Connection, we also RDC for connecting to our servers.
> 1.however for some reason i cannot connect to users pc using this method!
> what could be wrong.? RDC is enabled and Domain admins are given the right
> to
> access.
> 2.secoundly i do not think that this tool allows me to just watch the user
> without logging him/her off and logging in with administrator username, am
> i
> correct?
> 3.does anybody suggest a good tool for this job, i am familiar with pc
> anywhere but would rather using a free (if possible) and lightweight tool
> for
> this!
>
> btw this is purely for helpdesk purposes and we are running ADS on a
> Windows
> 2008 STD server. clients are running XP Pro.
>
> many thanks in advance.
news:7C8AC975-9910-4D83-9091-…
>i am looking for a solution to manage/view/take control of users PC’s if
> needed. obviously the first thing that come to mind is MS Remote Desktop
> Connection, we also RDC for connecting to our servers.
> 1.however for some reason i cannot connect to users pc using this method!
> what could be wrong.? RDC is enabled and Domain admins are given the right
> to
> access.
> 2.secoundly i do not think that this tool allows me to just watch the user
> without logging him/her off and logging in with administrator username, am
> i
> correct?
> 3.does anybody suggest a good tool for this job, i am familiar with pc
> anywhere but would rather using a free (if possible) and lightweight tool
> for
> this!
>
> btw this is purely for helpdesk purposes and we are running ADS on a
> Windows
> 2008 STD server. clients are running XP Pro.
>
> many thanks in advance.
If you wish to interact with a user’s session then you could use a tool such
as WinVNC.
