To question:
1. Am testing.
2. Will read first.
3. Yes
4. Norton was pre-installed but I uninstalled before ever using it. I’ve
just found a complete Norton Internet Security folder in the TOSAPINS folder.
Can I delete it or is there a way to completely remove norton?
"PA Bear [MS MVP]" wrote:
> [crosspost to IE General newsgroup]
>
> Please state your full Windows version (e.g., WinXP SP3).
>
> 1. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 3. Is your CA Internet Security (CAIS) subscription current and is the
> version supported in IE8? Were all CAIS processes running in the background
> when you installed IE8?
>
> 4. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> —
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client – since 2002
> www.banthecheck.com
>
>
> nik wrote:
> > I am experiencing IE8 stalls, crashes and the following Dr Watson dump
> > file:
> <SNIP>
> >
> > Application exception occurred:
> > App: C:\Program Files\Internet Explorer\IEXPLORE.EXE (pid=1400)
> > When: 9/16/2009 @ 06:30:37.375
> > Exception number: c0000005 (access violation)
> <SNIP>
> > *—-> Module List <—-*
> > (00000000003d0000 – 00000000003fb000: C:\Program
> > Files\CA\SharedComponents\PPRT\bin\CAHook.dll
> > (0000000000400000 – 000000000049c000: C:\Program Files\Internet
> > Explorer\IEXPLORE.EXE
> > (0000000000ea0000 – 0000000000ec6000: C:\Program
> > Files\CA\SharedComponents\PPRT\bin\CAServer.dll
> > (00000000012f0000 – 000000000144c000: C:\Program Files\CA\CA Internet
> > Security Suite\CA Website Inspector\LinkAdvisor\CIDLinkAdvisor.dll
> > (0000000001460000 – 0000000001469000: C:\WINDOWS\system32\Normaliz.dll
> > (0000000001f70000 – 0000000002235000: C:\WINDOWS\system32\xpsp2res.dll
> > (00000000026a0000 – 00000000026b1000: C:\Program Files\Common
> > Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
> > (00000000026e0000 – 000000000277b000:
> > C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a 1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
> > (0000000002ed0000 – 0000000002ef9000: C:\WINDOWS\system32\msls31.dll
> > (00000000031b0000 – 00000000031bc000: C:\WINDOWS\system32\ImgUtil.dll
> > (00000000031c0000 – 00000000031ce000: C:\WINDOWS\system32\pngfilt.dll
> > (00000000037d0000 – 00000000037e4000: C:\WINDOWS\system32\VetRedir.dll
> > (0000000003ae0000 – 0000000003bf6000: C:\Program Files\CA\CA Internet
> > Security Suite\CA Website Inspector\Light\CIDCoreLight.dll
> <SNIP>
> >
> > And on and on it goes I could not post the entire file.
> > Any ideas folks?
>
>
